Questions
Everything about the weekly membership.
If your question isn’t answered here, send a message and Grace will reply.
See the membershipsHow does the membership work?
You pick a plan, pick your flavors, and receive that many cold-pressed bottles for the week. Essentials is 3 bottles per week, Thrive is 5 per week, and Pure Lifestyle is 7 per week.
How often am I billed?
Weekly. Every membership covers one week and renews weekly — not monthly. This is the part people most often misread, so it is worth saying twice.
How many flavors can I choose?
It depends on the plan. Essentials chooses 1 flavor, Thrive chooses up to 2, and Pure Lifestyle chooses up to 3 — all from the same menu of 14.
Can I change my flavors?
Yes. Your flavor selection can be changed before each new week’s order.
Do you deliver, or do I pick up?
Both are available. Pickup and delivery details, including the delivery area, are TODO(G2). — Delivery area and pickup details are still being confirmed.
How do I place an order?
Ordering is still done by hand. You complete the weekly payment, send the receipt by DM, tell us your flavors, and send your name, address and phone number. We then confirm and arrange pickup or delivery.
What is in the juice?
Real fruits and vegetables, cold-pressed. No artificial ingredients and no preservatives.
How should I store my juice, and how long does it keep?
TODO(G9) — Storage guidance is still being confirmed.
Can I pause or cancel my membership?
TODO(G10) — Cancellation and pause policy is still being confirmed.
How big is a bottle?
TODO(G7) — Bottle size is still being confirmed.
Still stuck?
Ordering runs through a direct message, so you can just ask. Contact details are TODO(G3).